Reference

How topbookies Handles Your Personal Data

This privacy policy sets out exactly what data we collect when you open an account on topbookies.co, how we use it, and what rights you hold over it.

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topbookies How topbookies Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Our Data Team Send a written request to our dedicated privacy address at [email protected]. We aim to acknowledge your request within 48 hours and resolve it within 30 days.
Live Chat Support Use the live chat window on topbookies.co to raise a privacy query in real time. Our agents are available daily and can escalate data-access or deletion requests on your behalf.
Postal Address Request For formal written requests regarding data access, correction, or erasure, you may also write to our registered correspondence address listed at the bottom of this privacy policy page.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply layered technical and operational controls across every part of how your data moves through topbookies.

Data We Collect

We collect your name, email, mobile number, date of birth, and payment identifiers such as your UPI handle or Paytm number only when you provide them during account registration or a transaction.

Cookie Use

topbookies.co uses session cookies for login continuity, analytics cookies to understand which pages load slowly, and preference cookies to remember your language and currency settings across visits.

Account Security

Passwords are stored using one-way hashing. Account access is protected by two-step verification via your registered mobile number, and all connections to topbookies.co run over TLS encryption.

Data Retention

We retain your account data for as long as your account remains active and for a further period required by applicable financial-records law. Once that period lapses, we delete or anonymise the data.

Third-Party Sharing

Payment processors like UPI, Paytm and PhonePe receive only the transaction data they need to complete a transfer. We do not share your browsing or betting history with advertisers or data brokers.

Your Rights and Requests

You may request a copy of your data, ask us to correct inaccuracies, or request deletion of your account data by contacting [email protected]. We will confirm receipt within 48 hours.

Frequently Asked Questions About Your Privacy

Below we address the questions we receive most often about data collection, storage, and your rights as an account holder on topbookies.co. If your question is not listed here, reach us via live chat or email and we will respond in detail.

We collect your full name, email address, mobile number, and date of birth at registration. When you make a deposit via UPI, Paytm, or PhonePe, we also record the transaction reference needed to confirm the transfer cleared correctly.

No. We do not sell or share your personal data with advertisers or marketing networks. Your data is only passed to payment processors and regulatory bodies where legally required, and only to the extent necessary.

We retain records for the period required by applicable financial-records and anti-fraud laws after closure. Once that statutory period ends, we delete or fully anonymise your data so it can no longer be linked to you.

Yes. Email [email protected] with your account email and the subject line 'Data Access Request'. We will send a structured copy of all personal data we hold on your account within 30 days of verification.

Contact us at [email protected] or through live chat. For corrections, tell us which field is wrong and what the correct value is. For deletion requests, we will confirm eligibility and process the erasure within the legally permitted timeframe.

We use session, analytics and preference cookies. You can manage or withdraw cookie consent at any time through the cookie settings panel accessible in the footer of topbookies.co. Disabling analytics cookies will not affect your account access.

We store only the transaction reference and amount needed for reconciliation. Full UPI handles and Paytm wallet credentials are processed by the respective payment provider under their own security standards; we do not retain raw payment credentials.

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